Skip to main content
#
Holy Family Catholic Gifts

FREE postage over 50

UK Freephone no. 0800 4334 566

US FREE no. 1-866-716-8088

AU FREE no. 1800 567 073

Lines open 9am-12 & 1-4pm, Mon-Thu

My account
Christian ShopChristian GiftsAdvent & CalendarsChristmas NativityChristening GiftsConfirmation GiftsFirst Holy CommunionHoly Water BottlesPrayer Cards and RelicsRosary Beads how to Pray to the RosaryMiraculous MedalsTermsContact Us
Delivery PolicyPrivacy PolicyRefund / Cancellation Policy
Currency Selection 

Product search 
 

                                                         
 


 

 
Refund / Cancellation Policy

Refund / Returns

We make every effort to ensure that all our goods are well packaged and are as described. However, if you are in anyway unhappy with your purchase please contact us within 14 days of receiving your order.

We will be happy to provide replacements for any items damaged or lost* in the post. If you are unhappy with any of the items that you have received, you may return them to us in the original packaging, the goods must be unused and in a re-saleable condition. The cost of returning goods to us shall be borne by you. We would recommend you return any items via an insured and traceable service, we can not be held responsible for goods that are lost / damaged during the returns process.

Upon safe receipt of the returned goods we will refund you in full, deducting the original postage and packing charge, within 30 days. We will not accept goods returned if the product has been used.

In the unlikely event an item is faulty or damaged, we will refund the relevant item in full including the postage costs within 30 days, providing you have notified us of the related fault / damage within 3 days of receipt.
 

Cancellation

You have a 14 day cooling off period, from the date of delivery of the goods, in which you have the right to cancel your order and return the goods in the original packaging, by recorded delivery at your cost. On receipt of these goods you will be refunded the full original price of each item returned (excluding  postage and packing charges).

You can cancel your order before we have despatched the goods and receive a full refund by contacting us.
 

*Please note: We class items as lost in the post after 28 days.

 

Satisfaction Guaranteed Logo PayPal Verified Logo  Credit Cards AcceptedSecured by DigiCert - Identity Assured

Divine Christian Gifts
Divine Christian Gifts, PO Box. 96, Malton, YO17 1BS, United Kingdom.
UK Freephone number: 0800 4334 566.
Company registered in England & Wales with the number 8884705.


All prices are inclusive of taxes (inc VAT) and all orders will be dispatched via our UK distribution centre.
VAT registration no. 206 8481 05.

Copyright © 2018. All rights reserved.

We have a large selection of quality Christian Gifts for sale, which you may purchase on our website,
however, if you are unable to locate the item that you want to
buy, please 
contact us.